In light of the new, strengthened public health orders coming into effect on Saturday, May 29 and with the health and safety of our staff and community in mind, City Hall will be closed to the public effective Monday May 31, 2021 for two weeks.
Other City facilities, including the Operations Department, Water Treatment Plant, Wastewater Treatment Plant, and the Fire Department have remained closed to the public since spring and will continue to do so until further notice.
The Fire Department is always accessible to the public in the event of an emergency, however, if your inquiry is of a general nature, please contact them by telephone at 204-239-8340 or email at firehall@city-plap.com.
The City of Portage la Prairie offers the following e-services and online options to ensure uninterrupted access to services. For all other inquiries please call the general line 204-239-8309.
Taxes:
- For inquiries call 204-239-8308 or email taxclerk@city-plap.com.
- Make payments through your online banking system (be sure to choose CITY not RM).
- To set up regular monthly payments withdrawn from your bank account, sign up for TIPP online – http://www.city-plap.com/cityplap/services/e-services/.
- Payments can be put in the drop box at the front of City Hall or sent in the mail.
- E-transfer to payments@city-plap.com, include your roll number in the message field.
Water:
- For inquiries call 204-239-8370 or email utilityclerk@city-plap.com.
- Go to http://www.city-plap.com/cityplap/services/e-services/ for the following services:
– Sign up for e-billing
– Request water turn on or off
– Set up regular monthly payments to be withdrawn from your bank account
– Set up quarterly pre-authorized payments to be withdrawn from your bank account - Make your payments through your bank’s on-line banking system (be sure to choose CITY not RM).
- Pay on-line via credit card through City’s web site using Paymentus – https://ipn.paymentus.com/rotp/CPLP.
- Payments can be put in the drop box at the front of City Hall or sent in the mail.
- E-transfer to payments@city-plap.com, include your utility number in the message field.
Parking Passes:
- Parking passes can be purchased by calling 204-239-8310 or emailing cashier@city-plap.com.
- Information to include: license plate number, name, address, postal code, email address, whether you’re purchasing a daily / monthly / annual pass, start date, end date and quantity.
- Payments can be put in the drop box at the front of City Hall or sent in the mail.
- E-transfer to payments@city-plap.com, include your license plate number in the message field.
Parking Tickets:
- For inquiries call 204-239-8310 or email cashier@city-plap.com.
- Pay on-line via credit card through City’s web site (www.city-plap.com) – http://www.city-plap.com/cityplap/departments/public-safety/ or by going directly to https://ipn.paymentus.com/rotp/CPLP.
- Payments can be put in the drop box at the front of City Hall or sent in the mail.
- To dispute a parking violation please complete form – http://www.city-plap.com/cityplap/departments/public-safety/.
- E-transfer to payments@city-plap.com, include your violation number in the message field.
Accounts Receivables:
- Trailer license fees can be paid through preauthorized payments.
- Payments can be put in the drop box at the front of City Hall or sent in the mail.
- E-transfer to payments@city-plap.com, include your Customer ID in the message field.
Business Licenses:
- Apply online – http://www.city-plap.com/cityplap/services/e-services/
Pet Licenses
- Fill out the Pet License Application online at https://www.city-plap.com/cityplap/services/license-permits-grants/pet-license-application/
- If you encounter problems uploading your proof of rabies vaccination, please call 204-239-8309 extension 0.
- Payments can be put in the drop box at the front of City Hall or sent in the mail.
- E-transfer to payments@city-plap.com. In the message field, include your name, address and indicate that the payment is for a pet license.
Local Vehicle for Hire
- Vehicle Tag Applications or Driver’s Permit Applications can be found online at https://www.city-plap.com/cityplap/services/license-permits-grants/local-vehicles-for-hire/
- Print off and fill out the application form. The completed form can put in the drop box at the front of City Hall or emailed to cashier@city-plap.com.
If mailing payments, please send to:
City of Portage la Prairie
97 Saskatchewan Ave E
Portage la Prairie, MB R1N 0L8
The City of Portage la Prairie is actively monitoring the situation and will continue to evaluate our approach and inform the public of any changes.
We thank you very much for your cooperation.