December 23, 2021

The City of Portage la Prairie is committed to maintaining essential services for our citizens, while balancing the health and safety of our employees and the public. We continue closely monitor the ongoing COVID-19 pandemic and update our response to the rapidly changing situation.

Out of an abundance of caution and in light of increasing COVID-19 numbers and transmission rates, City Hall will be closed to the public effective Wednesday December 29, 2021.  This closure will remain in effect until January 14, 2022, at which time it will be reassessed.

Other City facilities, including the Operations Department, Water Treatment Plant, Wastewater Treatment Plant, and the Fire Department have remained closed to the public throughout 2021 and will continue to do so until further notice.

The Fire Department is always accessible to the public in the event of an emergency, however, if your inquiry is of a general nature, please contact them by telephone at 204-239-8340 or email at firehall@city-plap.com.

The City of Portage la Prairie offers the following e-services and online options to ensure uninterrupted access to services. For all other inquiries please call the general line 204-239-8309.

Taxes:

  • For inquiries call 204-239-8308 or email taxclerk@city-plap.com.
  • Make payments through your online banking system (be sure to choose CITY not RM). Allow 3-5 days for processing.
  • To set up regular monthly payments withdrawn from your bank account, sign up for TIPP online – http://www.city-plap.com/cityplap/services/e-services/.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your roll number in the message field.

Water:

  • For inquiries call 204-239-8370 or email utilityclerk@city-plap.com.
  • Go to http://www.city-plap.com/cityplap/services/e-services/ for the following services:
    – Sign up for e-billing
    – Request water turn on or off
    – Set up regular monthly payments to be withdrawn from your bank account
    – Set up quarterly pre-authorized payments to be withdrawn from your bank account
  • Make your payments through your bank’s on-line banking system (be sure to choose CITY not RM).
  • Pay on-line via credit card through City’s web site using Paymentus – https://ipn.paymentus.com/rotp/CPLP.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your utility number in the message field.

Parking Passes:

  • Parking passes can be purchased by calling 204-239-8310 or emailing cashier@city-plap.com.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail. Information to include: license plate number, name, address, postal code, email address, whether you’re purchasing a daily / monthly / annual pass, start date, end date and quantity.
  • E-transfer to payments@city-plap.com, include your license plate number in the message field.

Parking Tickets:

Accounts Receivables:

  • Trailer license fees can be paid through preauthorized payments.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your Customer ID in the message field.

Business Licenses:

Pet Licenses

Local Vehicle for Hire

If mailing payments, please send to:
City of Portage la Prairie
97 Saskatchewan Ave E
Portage la Prairie, MB R1N 0L8

The City of Portage la Prairie is actively monitoring the situation and will continue to evaluate our approach and inform the public of any changes.

We thank you very much for your cooperation.