City Hall will re-open to the public effective Monday March 22, 2021, Monday to Friday between the hours of 9:30 am – 4:00 pm.

To ensure the health and safety of our employees and the public, safety measures are in place.  Entry to City Hall is through the west front doors and exit through the east front doors.

Other City facilities, including the Operations Department, Water Treatment Plant, Wastewater Treatment Plant, and the Fire Department have remained closed to the public since spring and will continue to do so until further notice.

The Fire Department is always accessible to the public in the event of an emergency, however, if your inquiry is of a general nature please contact them by telephone at 204-239-8340 or email at firehall@city-plap.com.

City Council is gradually re-opening their Council and Committee meetings to the public. To ensure that there is adequate space for social distancing, the public and media are asked to pre-register to attend Council meetings by calling 204 239-8337. Council meetings will continue to be live-streamed and viewable on YouTube. If you wish to speak at a public hearing or make a presentation to Council, please call 204 239-8337 or email info@city-plap.com.

For people who prefer to conduct their business with us from home, we continue to offer the following e-services and online options to ensure uninterrupted access to services. For all other inquiries please call the general line 204-239-8309.

Taxes:

Water:

  • For inquiries call 204-239-8370 or email utilityclerk@city-plap.com.
  • Go to http://www.city-plap.com/cityplap/services/e-services/ for the following services:
    • Sign up for e-billing
    • Request water turn on or off
    • Set up regular monthly payments to be withdrawn from your bank account
    • Set up quarterly pre-authorized payments to be withdrawn from your bank account
  • Make your payments through your bank’s on-line banking system (be sure to choose CITY not RM).
  • Pay on-line via credit card through City’s web site using Paymentus – https://ipn.paymentus.com/rotp/CPLP.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your utility number in the message field.

Parking Passes:

  • Parking passes can be purchased by calling 204-239-8310 or emailing cashier@city-plap.com.
  • Information to include: license plate number, name, address, postal code, email address, whether you’re purchasing a daily / monthly / annual pass, start date, end date and quantity.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your license plate number in the message field.

Parking Tickets:

Accounts Receivables:

  • Trailer license fees can be paid through preauthorized payments.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your Customer ID in the message field.

Business Licenses:

If mailing payments, please send to:

City of Portage la Prairie
97 Saskatchewan Ave E
Portage la Prairie, MB R1N 0L8