The annual reconciliation payment for budget customers will occur from November to January, in your regular billing month. If you have a balance owing, the full amount will be debited.  If you have a credit on the account, no payment will be debited from your account for that month.

After the reconciliation is completed in January, a re-calculation will be completed. Any changes over $10.00 a letter will be mailed to customers to notify them of the change in amount.