The City of Portage la Prairie is committed to maintaining essential services for our citizens, while balancing the health and safety of our employees and the public. We continue to closely monitor the ongoing COVID-19 pandemic and will update our response as necessary.

Facility Closures

Although our buildings are closed to the public, City staff are still able to assist you through email or over the phone. Contact Us or visit our E-Services

City Hall (97 Saskatchewan Ave E)
In light of Southern Health–Santé Sud being elevated to critical (RED) on the Pandemic Response System and with the health and safety of our staff and community in mind, City Hall closed to the public effective 4:30 pm on Thursday November 12, 2020.

The City of Portage la Prairie offers the following e-services and online options to ensure uninterrupted access to services. For all other inquiries please call the general line 204-239-8309.

Taxes:

Water:

  • For inquiries call 204-239-8370 or email utilityclerk@city-plap.com.
  • Go to http://www.city-plap.com/cityplap/services/e-services/ for the following services:
    – Sign up for e-billing
    – Request water turn on or off
    – Set up regular monthly payments to be withdrawn from your bank account
    – Set up quarterly pre-authorized payments to be withdrawn from your bank account
  • Make your payments through your bank’s on-line banking system (be sure to choose CITY not RM).
  • Pay on-line via credit card through City’s web site using Paymentus – https://ipn.paymentus.com/rotp/CPLP.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your utility number in the message field.

Parking Passes:

  • Parking passes can be purchased by calling 204-239-8310 or emailing cashier@city-plap.com.
  • Information to include: license plate number, name, address, postal code, email address, whether you’re purchasing a daily / monthly / annual pass, start date, end date and quantity.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your license plate number in the message field.

Parking Tickets:

Accounts Receivables:

  • Trailer license fees can be paid through preauthorized payments.
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.
  • E-transfer to payments@city-plap.com, include your Customer ID in the message field.

Business Licenses:

If mailing payments, please send to:
City of Portage la Prairie
97 Saskatchewan Ave E
Portage la Prairie, MB R1N 0L8

Operations Department
Closed to the public except by appointment.  Please call 204-239-8346 for assistance. Solid waste tags can be purchased from all corner stores (except 7-11), all grocery stores, MCC, and City Hall.

Fire Department
Closed to the public until further notice. The Fire Department is always accessible to the public in the event of an emergency, however, if your inquiry is of a general nature please consider contacting them by telephone at 204-239-8340 or email at firehall@city-plap.com.

City Council Meetings

With the new code red restrictions, City Council will be holding virtual Council meetings effective Monday November 9, 2020, until further notice. Meetings can be live-streamed or watched after the fact on the City of Portage la Prairie YouTube channel at https://www.youtube.com/channel/UCy2MKYDEsK_SRF2ByXIBcBw.

If you wish to speak at a scheduled public hearing, please pre-register by 3:00 pm on the day of the meeting to receive a link. You can pre-register by calling 204-239-8337 or emailing info@city-plap.com. Delegations are still required to register on the Wednesday prior to the meeting.

Bylaw Enforcement and Animal Control

Regular hours of operation are 9:00 am  – 7:00 pm. Responding only to stray animals (Feral and outdoor calls) and emergency calls. Not going indoors to investigate, so as to minimize contact with people due to COVID – 19.

Pet licenses may be obtained by completing the Pet License Application online.

Play Structures,  Outdoor Fitness Equipment and Island Park

Following Manitoba’s move to the Critical level (RED) on the Pandemic Response System and the new provincial health orders in effect, the City of Portage la Prairie closed all city-maintained playground equipment and outdoor fitness equipment to the general public effective November 13, 2020.

Latest News from City Hall regarding COVID-19

Get the Facts on COVID-19

We encourage all members of the public to visit www.gov.mb.ca/covid19, which is being updated daily by the Province of Manitoba. Health-related questions or concerns about COVID-19 (coronavirus) can be directed to Health Links – Info Santé at 204-788-8200 or 1-888-315-9257.