March 17, 2020

The City of Portage la Prairie is committed to maintaining essential services for our citizens, while balancing the health and safety of our employees and the public. We are closely monitoring the ongoing COVID-19 pandemic and updating our response to the rapidly changing situation.

Effective 4:30 pm today, Tuesday March 17, 2020, all City facilities will be closed to the public. These closures include City Hall, Operations Department, Water Treatment Plant, Wastewater Treatment Plant and the Fire Department.

The Fire Department is always accessible to the public in the event of an emergency, however, if your inquiry is of a general nature please consider contacting them by telephone at 204-239-8340 or email at firehall@city-plap.com.

The City of Portage la Prairie offers the following e-services and online options to ensure uninterrupted access to services:

Taxes:

  • For inquiries call 204-239-8308 or email taxclerk@city-plap.com
  • Make payments through your online banking system (be sure to choose CITY not RM)
  • To set up regular monthly payments withdrawn from your bank account, sign up for TIPP online – http://www.city-plap.com/cityplap/services/e-services/
  • Payments can be put in the drop box at the front of City Hall or sent in the mail

Water:

  • For inquiries call 204-239-8370 or email utilityclerk@city-plap.com
  • Go to http://www.city-plap.com/cityplap/services/e-services/ for the following services:
    – Sign up for e-billing
    – Request water turn on or off
    – Set up regular monthly payments to be withdrawn from your bank account
    – Set up quarterly pre-authorized payments to be withdrawn from your bank account
  • Make your payments though your bank’s on-line banking system (be sure to choose CITY not RM)
  • Pay on-line via credit card through City’s web site using Paymentus – https://ipn.paymentus.com/rotp/CPLP
  • Payments can be put in the drop box at the front of City Hall or sent in the mail.

Parking Tickets:

Accounts Receivables:

  • Trailer license fees can be paid though preauthorized payment
  • Payment can be put in the drop box at the front of City Hall or sent in the mail.

Business License:

If mailing payments, please send to:

City of Portage la Prairie
97 Saskatchewan Ave E
Portage la Prairie, MB R1N 0L8

For all other inquiries please call the general line 204-239-8309

We encourage all members of the public to visit http://www.gov.mb.ca/covid19, which is being updated daily by the Province of Manitoba with information on their response. Health-related questions or concerns about COVID-19 can also be directed to Health Links – Info Santé at 204-788-8200 or 1-888-315-9257.

The City of Portage la Prairie is actively monitoring the situation and will continue to evaluate our approach and inform the public of any changes. Please continue to watch our website for new information.

We thank you very much for your cooperation.